Published: 24 March 2020

Thank you to those fantastic volunteers and community/faith groups that have sprung into action to provide help to those that are in need during the current public health crisis.  Please continue with the help that you are providing.

Can we please ask that any organisations or groups register on the website This website is hosted by the HEY Smile Foundation which is working in partnership with ERYC to build up a detailed database to increase community resilience to help those without a network of family and friends.

Individuals cannot register on the above website.  Instead we encourage you to register at to become one of the new NHS Volunteer Responders. 

Finally a dedicated contact centre specifically for residents who don’t have that network of carers, family, friends, neighbours or local community groups to call upon is now up and running. Staffed by council officers based either at County Hall or at home, the contact centre will triage and log calls from residents. The contact centre has a dedicated number (01482) 393919 and will be open from 9.00am until 9.00pm Monday to Friday and from 9.00am until 6.00pm on Saturdays and Sundays. An email address is also available for those who wish to contact us electronically – .  

This information is relevant to the whole of the East Riding so please share as widely as possible